Get With Real-Time Processes, Agents Advised

Agents and carriers have much to gain by using real-time transactions rather than dealing with the delays of batch processing, a technology expert advised a conference of agents and insurers. The comments of Cal J. Durland, manager of agent relations and ACORD User Group Information Exchange (AUGIE) facilitator, were reported by the Professional Insurance Agents of New York State Inc. following their conference with New York Insurance Association.

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